| Issue ID | 1142105 |
| Internal NHTSA # | 10667704 |
| Manufacurer | Mercedes-Benz USA, LLC. |
| Brand | MERCEDES BENZ |
| Model | S500 |
| Model Year | 2001 |
| File date | 01/09/14 |
| Component | STEERING |
| Product type code | VEHICLE |
| Description of the problem | Right front end continuously lowering for months. Tried filtering abc fluid and changing filters several times, finally pump failed and required replacing at $4,000. Oem pump only available. After repair, advised that the valve block may still need replacing for an additional $4,000. Also noticed that the front right spring control arm rubber mount was cracked and grinding against the front subframe. Service department recommended both arms and subframe replaced at a cost of around $3,000. Since the car is no longer valued at this total expense, i ordered parts on-line and met a friend to repair both front control arms as recommended. Just prior to making this repair, my friend identified a technical service bulletin (order # p-b-33. 15/12c/12d, dated 4 sept 2008) issued by mercedes to repair this control arm and recommended to contact mercedes to fix at no charge. Two mercedes dealerships were unfamiliar with the tsb, told me that there were no current outstanding recalls or warranty issues, and that it was probably not a covered repair. Hoping someone can advise if this control arm replacement is covered by mercedes. |
| Vehicle Mileage at Failure | 120000 |
| Number of Occurences | 1 |
| Source of the issue | NHTSA WEB SITE |
| City and State | SALEM, OR |
| VIN pattern | WDBNG75JX1AXXXXXX |
| Was vehicle invloved in a crash? | N |
| Was vehicle involved in a fire? | N |
| Was incedent reported to police? | N |
| Was medical attention required? | N |
| Was part original equipment? | |
| No. of injured persons | 0 |
| No. of fatalities | 0 |
| Date of purchase | 07/08/26 |
| Was original owner? | N |
| Anti-lock brakes | N |
| Cruise control | N |
| Number of cylinders | |
| Drive train type | |
| Transmission type | |
| Vehicle speed | 0 |
| DoT tire identifier | |
| Tire size | |
| Location of tire code | |
| Type of tire failure code | |
| Was defective tire repaired? | |
| Date of manufacture | |
| Type of child seat code | |
| Type of restraint | |
| Dealer's name | |
| Dealer's telephone number | |
| Dealer's city | |
| Dealer's state code | |
| Dealer's ZIP code |